Ordering & Payment

Below you'll find everything about ordering and payment at Rave Safe.

Ordering in a few steps

Ordering at Rave Safe is easy. You choose your Rave Safe festival earplugs, add them to your cart and proceed to checkout. There you fill in your (billing) details, choose a payment method and complete the order. By ordering you agree to our terms and conditions.

Prices and VAT

All prices on our website include VAT.

Payment methods

Payments are handled securely through Shopify Checkout. The options shown may depend on your device or browser.

Netherlands: iDEAL, Visa, Mastercard, Maestro, PayPal, Apple Pay and Google Pay.

Apple Pay and Google Pay are only shown when they are supported by your device and browser.

When is the amount charged?

The amount is charged when your order is placed.

Confirmation, shipping and returns

After completing your order you'll receive an email with your order confirmation. It usually arrives within minutes. Haven't received a confirmation? Also check your spam folder and otherwise contact us.

Once your order has left our warehouse, you'll receive an email with shipping information. In most cases you'll have your order the next working day (also on Saturday). Want to know more about delivery times and shipping? Check shipping & delivery. You can also track your parcel via track your order.

Want to return? Once your return shipment arrives at our warehouse, we check the products. If everything is in order, you'll receive an email confirmation and we'll refund the purchase amount. For this, read our returns and exchanges. Create a return label via create return label.

Change or cancel order

Want to change or cancel your order? Contact us as soon as possible. Once you've received the shipping confirmation, changing or cancelling is no longer possible. You can then use your right of withdrawal via the return process.

Use coupon code

Got a coupon code? You can enter it in the promotion code field during checkout. Make sure there are no spaces before or after the code — this sometimes happens when copying and pasting.

Safe shopping and privacy

We do everything we can to keep our webshop secure and prevent fraud. Payment data is processed through the secure Shopify Checkout and, depending on the selected payment method, by the relevant payment provider. Rave Safe does not store your full payment details itself.

More information about how we handle personal data is available in our privacy policy.

Question not listed here? Feel free to contact us.

Ordering and payment in brief

  • Place your order by adding an item to your cart and proceeding to checkout
  • All prices on the website include VAT
  • After your order you receive an order confirmation by email immediately (also check your spam)
  • Changing or cancelling is possible as long as you haven't received a shipping confirmation
  • Enter coupon code in your cart at 'promotion code' (watch for spaces when copying)
  • Pay with iDEAL, Visa, Mastercard, Maestro, PayPal, Apple Pay and Google Pay through a secure checkout
Discover our story
-25%
Rave Safe festival earplugs Starter Set with transparent earplugs and 19 dB music filters

Startset – S/M/L – 19 dB – Storage case

39,9529,95
  • Clear, flat 19 dB attenuation for the best music experience
  • Earplugs and music filters fully transparent — sit deep in the ear and are practically invisible
  • Free home delivery with PostNL, including track & trace
Order the Startset

Frequently asked questions

Want to sort it yourself, fast?

Track your order, or create a return label. Find an answer to your question in our WTFAQ.

Rave Safe festival earplugs customer service

Stuck?

Get in touch via one of the options below.

Fast delivery

Ordered before 5 PM = shipped the same day. With you in 2-3 working days.

Free shipping from €29.95

Free shipping with PostNL throughout the Netherlands on orders from €29.95.

100-day return policy

Not satisfied? Return free of charge within 100 days.

24-month warranty

We stand behind the quality of our products.